GSA and Email Communication
White listing Instructions
A high volume of email can be generated from GSA and it's community. Some email service providers (ESPs) incorrectly identify the email as spam. While we do everything possible to maintain our good reputation with the ESPs, it is sometimes necessary that you add the community email addresses to your "white list" (this tells your ESP that we are approved senders and not spam). If you stopped receiving email from the community, this is the first and most critical step to take to ensure our email can be delivered to you.
What is a white list? A white list is a list of email addresses or domains that you want to receive emails from. By adding an address or domain to your white list, you are telling the email system not to filter email from that address or domain. Follow the appropriate instructions below for the email service provider you are using to add us to your white list and to ensure that you receive our emails.
- Server Level — for those using their Organization/Work address
- Desktop Level — includes AOL, Yahoo!, Gmail (Google), Windows Live/Hotmail, Juno, MSN, Earthlink, etc.
Server-Level White Listing
Organization email addresses
If you use your work email address, such as firstname.lastname@example.org, you will need to work with your IT department or vendor. Please ask them to add the domain geosociety.org as well as connectedcommunity.org to your organization's "white list."
Alternatively, they can white list by IP address. We have the following dedicated IP addresses that our mail is sent from:
Desktop Level Whitelisting
If you have desktop-level spam filtering, please add geosociety.org and connectedcommunity.org to your safe-senders list. Follow the instructions according to your specific email client.